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Case Studies

Case Studies

“How did Pusula CX meet the SLA requirements of a private bank call center with 98% performance within the first 60 days?”

“How Did Pusula CX Handle Over 2,000,000 Annual Calls in 5 Languages, Including Legal Inquiries and Emergency Reports?”

“How Did Telecommunications Projects Transform the Customer Experience with Pusula CX?”

“How Did Turkey’s Largest and Most Established Insurance Company Transform the Customer Experience with Pusula CX?”

“How Did the Airline Elevate 24/7 Passenger Services in 16 Languages to Global Standards with Pusula CX?”

“How Did Pusula CX Manage Consular Calls from 220+ Countries 24/7?”

How did Pusula CX deliver exceptional customer experience in digital television broadcasting?

“How did Pusula CX respond to over 2,000 protection requests per day in 7 languages?”

Pusula CX & White Goods Brand – How did they implement a Multi-Channel Customer Experience Operation?

“How Did the Railway Transportation Company Manage Multilingual Call Handling End-to-End with Pusula CX for 2 Years?”

Pusula CX continues to invest in technology, human resources and innovative business models in order to keep the satisfaction of both customers and employees at the highest level with the principle of human orientation.

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